Effective Date: 01/01/2026
Website: VahanAgent.com
Business Name: Vahan Agent

The information and services provided on VahanAgent.com are for vehicle document reminder, service assistance, form support, order tracking, and customer support purposes only.

1. Not a Government Website

Vahan Agent is an independent vehicle service assistance platform.

We are not a government website, government department, government agency, RTO office, transport department, or any government-associated company.

Any reference to vehicle services, RTO services, official portals, government processes, or document-related work is only for service assistance and user guidance.

2. Services May Be Available on Official Portals

Many services assisted by Vahan Agent may also be available directly on official government websites or official portals.

Users are free to complete such services directly through official portals by themselves.

Vahan Agent helps users who may find the official online process complicated, confusing, time-consuming, or difficult due to technical steps, document requirements, OTP verification, online payment, or portal-related issues.

3. Service Provider Only

Vahan Agent works only as a service provider.

We may assist users with:

  • Vehicle document reminders
  • Insurance renewal support
  • Tax support
  • Fitness renewal support
  • Permit renewal support
  • Ownership transfer assistance
  • RC PDF download assistance
  • Challan payment support
  • Mobile number update assistance
  • NOC apply assistance
  • Form filling support
  • Document handling
  • Order tracking
  • Customer support

We charge a service fee for our assistance and support.

4. No Special Government Access

Vahan Agent does not claim to provide any shortcut, special approval, illegal benefit, guaranteed result, or special access to any government department, RTO, official portal, insurance company, or authority.

All applications and services are subject to the rules, verification, approval, rejection, hold, delay, or additional requirements of the official portal, RTO, transport department, insurance company, government department, or concerned authority.

5. No Guarantee of Approval

Vahan Agent provides assistance only.

We do not guarantee that any application, service request, renewal, transfer, update, challan payment, RC PDF, NOC, fitness, permit, tax, or insurance-related request will be approved, completed, accepted, or processed within a fixed time.

Final decision depends on the concerned official portal, RTO, department, insurer, or authority.

6. User Responsibility

Users are responsible for providing correct, complete, valid, and genuine information and documents.

Vahan Agent is not responsible for delay, rejection, hold, penalty, challan, loss, or failure caused due to:

  • Incorrect details
  • Incomplete documents
  • Fake or forged documents
  • Wrong vehicle information
  • Aadhaar/mobile mismatch
  • OTP not provided
  • User non-response
  • Additional document requirement
  • Official portal issue
  • RTO or government processing delay
  • Third-party delay
  • Any user-side mistake

7. No Illegal or False Work

Vahan Agent does not support or process illegal, false, fraudulent, forged, unauthorized, or misleading work.

Users must not use VahanAgent.com for any illegal activity, fake document submission, forged work, false ownership details, unauthorized vehicle service request, or misuse of another person’s information.

If such activity is suspected, Vahan Agent may reject, cancel, suspend, or block the service request without refund, subject to our Refund and Cancellation Policy.

8. OTP Safety Disclaimer

For some services, OTP may be required from the registered mobile number linked with Aadhaar, vehicle records, or official portals.

Our team may contact users for OTP only from the registered helpline number mentioned on VahanAgent.com.

Users should share OTP only after verifying the registered helpline number.

Vahan Agent will never ask for bank OTP, UPI PIN, ATM PIN, card PIN, net banking password, wallet password, or any financial security credentials.

9. Third-Party and Official Portal Links

VahanAgent.com may contain links or references to official portals, payment gateways, WhatsApp, SMS providers, insurance companies, or other third-party websites.

We are not responsible for the content, security, downtime, delay, errors, policies, privacy practices, charges, rejection, or decisions of third-party websites, official portals, or authorities.

10. Information Accuracy

We try to keep the website content, service details, instructions, pricing, reminders, and process information accurate and updated.

However, rules, portal processes, government requirements, charges, documents, and service procedures may change from time to time.

Users should verify important information from the concerned official portal or authority whenever necessary.

11. Limitation of Liability

Vahan Agent shall not be responsible for any direct or indirect loss, penalty, challan, damage, delay, rejection, hold, non-approval, missed expiry, payment issue, third-party failure, or official portal-related problem arising from use of our website or services.

Our responsibility is limited only to the assistance service paid for by the user, subject to our Terms of Use and Refund and Cancellation Policy.

12. Acceptance of Disclaimer

By using VahanAgent.com, creating an account, submitting details, uploading documents, making payment, or using any service, you agree that you have read, understood, and accepted this Disclaimer.

If you do not agree with this Disclaimer, please do not use our website or services.

13. Contact

For any questions regarding this Disclaimer, contact:

Vahan Agent
Website: VahanAgent.com
Email: contact@vahanagnet.com